Rabt
Every customer conversation, from every channel, in one place.
Rabt brings WhatsApp, Facebook, Instagram, X, TikTok, email, SMS, phone calls and website chat onto one screen. Every conversation becomes a ticket routed automatically to an available team member, and an AI agent answers customers and phone calls, handing over to a person when needed.
In numbers
- businesses on Rabt
- 2
- channels Rabt connects
- 13
Last updated: 7 November 2026
Highlights
Every channel on one screen
WhatsApp, Facebook, Instagram, X, TikTok, email, SMS and website chat, plus app-store and Google Maps reviews.
Every conversation is a ticket
A number, a status and a full history for each conversation, with the customer's history across every channel.
Spaces and automatic routing
Split your team into spaces such as Sales and Customer Service; each ticket reaches an available member automatically.
An AI agent that replies and calls
It answers customers on every channel and takes phone calls, then hands over to a person in the same space.
Calls from the browser
Make and take calls on your business numbers, with recordings and a voice agent.
Campaigns and CRM
One customer record across channels, segments, and campaigns on WhatsApp, SMS, email and voice.
Who it is for
Businesses of every size and sector that talk to customers on more than one channel: stores, service companies, clinics, and any organisation running customer-service and sales teams.
At a glance
- Category
- Cloud platform for omnichannel customer service
- Website
- rabt.systems
- Ownership and operation
- Wholly owned and operated by Masarat Alibtikar Almutaqaddim Company
- Model
- Monthly subscription per member, with a free trial
- Platforms
- Web, desktop app for Windows and Mac, installable on mobile
Rabt
Every customer conversation, from every channel, in one place.